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Support for Our Families
Our Family Support Worker, Mrs Carroll, works alongside the designated safeguarding leads, guidance teams and attendance team to monitor the safety and wellbeing of pupils within our school. Mrs Carroll can help families navigate challenges and build stable, healthy home environments, providing both practical help and emotional support.
Mrs Carroll supports families in crisis and contributes to early intervention strategies, working closely with parents and carers, pupils, and sometimes extended family members.
Mrs Carroll can help families access external agencies such as foodbanks, community resources and help and advise parents and carers who are in financial difficulty. Mrs Carroll can assist with applications such as applying for child benefit / DLA and many other things. To get in touch, please see details below:
Mrs Ami Carroll
Tel: 01642 557373
Email: familysupportworker@northfieldssc.org
Please see below for a list of agencies with whom we work to support our families. Please contact Mrs Carroll for any help in accessing these services.
THE TEESSIDE FAMILY FOUNDATION
The Teesside Family Foundation
The Teesside Charity – We are a registered charity run by voluntary Teesside trustees who help, support and provide assistance to Teesside families and individuals who simply do not have the means, are underprivileged or have fallen on hard times due to ill health. Support can include help with Food / Fuel Vouchers, short breaks / Specialist equipment
Email: enquiries@theteessidefamily.com Tel: 01642 686018
Families can contact this service directly or be referred by school.
THE GREGGS FOUNDATION
https://www.greggsfoundation.org.uk/grants
Greggs Trust - The Relief Grant helps individuals and families through periods of unexpected difficulty, providing help to ease financial strain and restore hope when it’s needed most. Applications are made via approved referral partners and schools within our Feeding Brighter Futures network on behalf of eligible individuals.
The support available includes food, clothing vouchers and beds as well as essential home appliances including cookers, fridge freezers and washing machines. All appliances are brand new and delivered direct and can make a significant difference to people’s lives.
Email: info@greggsfoundation.org.uk Tel: 0191 212 7626
Referrals can be made by school
ZARACH – A BED FOR EVERY CHILD
Zarach - Beds have become a luxury item for hundreds of thousands of families, who face the devastating decision to pay for food and fuel, or to buy their child a bed.*
Bed poverty exists when a family doesn’t have the sleeping arrangements they need for their children due to a lack of financial resources.* For children in this situation, it has a significant impact on their education.
Zarach’s mission is to end child bed poverty, helping children get a good night’s sleep and the chance to thrive at school.
Email:info@zarach.org Tel: 0300 102 0115
Referrals to be made by school
BILLINGHAM AND STOCKTON FOODBANK
https://billinghamstocktonborough.foodbank.org.uk/
Foodbank - We don’t think anyone in our community should have to face going hungry. That’s why we provide three days’ nutritionally balanced emergency food and support to local people who are referred to us in crisis. We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.
Email: info@billinghamstocktonborough.foodbank.org.uk Tel: 07853 575522
Please call 01642 633 877 to speak to Stockton District Advice and Information Service, a referral partner of Billingham & Stockton Borough Foodbank, who will be able to issue you with a food bank voucher if necessary. Families can also be referred by school.
PANTRY IN THE PARK
https://www.billingham-tc.gov.uk/council-services/soup-and-sandwich/
Pantry in the Park – Is open every Monday 9am – 10,30am. The Pantry in the Park offers ten non-perishable items, including toiletries for £2.00. We also give away fresh fruit and vegetables, bread etc for free.
Email: info@billingham-tc.gov.uk Tel: 01642 551171
Families can access this service directly
STOCKTON CITIZENS ADVICE BUREAU
Citizens Advice - Stockton and District Advice and Information Service (SDAIS) is the Citizens Advice Bureau for the Borough of Stockton-on-Tees. SDAIS is a Registered Charity and Member of the National Association of Citizens Advice Bureaux.
Our aims are:
To ensure individuals do not suffer through lack of knowledge of their rights and responsibilities, or of the services available to them, or through an inability to express their needs effectively.
and
To exercise a responsible influence on the development of social policies and services, both locally and nationally.
SDAIS services are:
Free
Confidential
Independent
Impartial
We value diversity, promote equality and challenge discrimination.
Email: support@stockton-cab.co.uk Tel: 01642 633877
STOCKTON ON TEES BOROUGH COUNCIL
https://www.stockton.gov.uk/article/5811/Children-s-help-and-family-support-service
Stockton on Tees Borough Council offer w wide range of support services, including advice on the following:
*Best Start for Children and Families
* Family Hub Locations
*Neuropathway Development
*Early Help & Social Work Support
*Occupational Therapy Services
Families can contact this service directly or be referred by school
PERIOD PRODUCTS
The government run the above scheme which includes disposable and reusable sanitary products & period pants – These Can be obtained from your child’s school.
DISABILITY LIVING ALLOWANCE
Disability Living Allowance (DLA) - Disability Living Allowance (DLA) is the main benefit for children under 16 with a condition or disability. DLA helps to meet the extra costs that you might have as a result of your child’s disability. Support can be offered from school to help complete any forms.
HYGEINE ESSENTIAL PACKS
Emergency essential packs can be provided by our Family Support Worker to assist families in need; they generally include the following:
- Toilet Roll
- Bleach
- Washing Up Liquid
- Toothpaste
- Toothbrushes
- Hand Soap
- Shower Gel
- Shampoo
- Deodorant
- Sanitary products
Email: familysupportworker@northfieldssc.org Tel: 01642 55737